Terms and Condition

In no event shall Estuary Sarovar Portico, Poovar Island be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of: 
• your use of the Site or any Linked Web Site; or 
• your use of or reliance on Information or any other material accessed through the Site including via any Linked Web Site; including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information. These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, .to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded.
Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of the application of or the liability of Estuary Sarovar Portico, Poovar Island under, any such warranty, term or condition, then the liability of Estuary Sarovar Portico, Poovar Island shall include liability for that warranty, term or condition but such liability will be limited for a breach of that warranty, term or condition to one or more of the following: 
•if the breach relates to services, the supply of the services again or payment of the cost of having the services supplied again; and 
•if the breach relates to products and the products can be repaired, repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.


All the information on this website is published in good faith and for general information purpose only. Estuary Sarovar Portico, Poovar Island does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (estuaryislandresort.com), is strictly at your own risk. will not be liable for any losses and/or damages in connection with the use of our website.


Privacy Policy

Estuary Sarovar Portico, Poovar Island is strongly committed to protecting the personal and financial information that the user of the website (hereinafter "user(s)") submits to us and would endeavour to protect it from unauthorised use.

Estuary Sarovar Portico, Poovar Island assures the users that the information made available to us will be kept in strict confidentiality and we will use the information only to help us to service their account better, to provide them with products and services that they may have requested, and to inform them about other products and services that may be of interest to them. We do not sell you’re their personal information to third parties. We shall not reveal information or data relating to borrower accounts, whether provided by the borrowers or otherwise, to anyone, including other companies, entities in their group, other than in the following exceptional cases: 
1. If the information is to be given by law 
2. If there is a duty towards the public to reveal the information 
3. If the borrower asks us to reveal the information, or with the borrower’s permission 
The users authorise Estuary Sarovar Portico, Poovar Island to exchange, share, part with all information related to the details and transaction history of the users to its Affiliate regulatory authorities / banks / financial institutions / credit bureaus / agencies / participation in any required form as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold MHIL liable for use or disclosure of this information. Other websites that the users may access via the website may have different privacy policies and access to such websites will not be subject to this privacy policy. We recommend that the users read the privacy statement of each such website to find out how they protect their personal information. Due to changes in legislation or enhancements to functionality and content on the website, we may make changes to the privacy policy (without being obliged to do so) and would reflect those changes in this privacy policy statement. Hence the users are requested to go through the privacy policy statement on a regular basis. 
Please note that this privacy policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so.

Cancellation And Refund

In case of a no show or cancellation of a guaranteed reservation the hotel reserves the right to levy retention charges, 100% of estimated bill amount as cancellation or no-show charges unless the reservation is cancelled 7 days prior for stay during 1st April to 30th Sept, 30 days in advance during 1st Oct to 19th Dec & 21st Jan to 31st March and 45 days in advance during 20th Dec to 20th Jan.