Sarovar Hotels & Resorts pioneered in venturing into the mid-market segment in the Indian hospitality landscape. The Company over a period of ten years has successfully churned the demand in this segment, and is now the fourth largest chain in India, with 28 hotels across the country and overseas. It has a diverse portfolio encompassing hotels, resorts, restaurants and corporate hospitality. The properties vary by type, size and the market niche they serve. It provides a consummate and unmatched international hospitality experience at competitive price offerings.

The company is affiliated with Carlson Hospitality Worldwide. Carlson is a global leader in hospitality services, comprising more than 1,570 hotels, resorts restaurants, and cruise ship operations in 81 countries. The association with Carlson Hospitality makes Sarovar Hotels the master franchisor for the Park Plaza and the Park Inn hotel brands in India.

Vision

To maintain a position as a leading player in the hospitality landscape of all the countries in which we operate.

Mission

To provide our guests superior hospitality at excellent value in varied market segments, our property owners the highest possible returns and our employees contain satisfaction and growth opportunities, all while focusing on our own growth and maintaining consistency in product, warm personalized service and absolute transparency in all our dealing.

Ethos

In the global communion, Sarovar Hotels has capitalized on the emerging business opportunities by adopting a dynamic and performance driven approach, evolving constantly and adapting swiftly. A strong focus on the proverbial bottom line, continued development of staff and an intricate understanding of the needs of the Indian market and consumer have catapulted the Company to its present glory. Through experts and a comprehensive involvement it tries to make every project a success. The Company firmly believes that mutual respect, long term partnerships and strong ethics and integrity are essential to achieve ultimate success. It follows the principle – ‘collaboration is the key word to mutual success and growth’.

Experience

The Company is managed by competent professionals endowed with a wealth of experience. It is their keen understanding of the hospitality business and their experts in technical knowledge that has propelled the Company to the forefront of the hotel industry. Sarovar Hotels continues to enter into strategic tie-ups and excels through innovative hospitality solutions. It has pioneered unique food and beverage concepts. Geoffrey’s™ Pubs are unanimously hailed as some of the finest in the country. It has been associated with a number of prestigious projects from time share groups, construction giants, premier educational institutes and other industry leaders.

Expertise

Sarovar Hotels is one of the few hospitality groups that has access to a vast reservoir of experienced professionals and technical experts. The Company offers its partners:

A team of thorough professionals with an exemplary track record, all of whom have held senior management positions with the finest hotel companies in India and overseas. A strong team of corporate operating heads supported by senior specialists in Food and Beverage, Kitchen, Housekeeping, Engineering, Finance and Sales and Marketing. A strong sales network across India backed by the support of the global sales offices of Carlson Hospitality Worldwide. A strong nationwide network with the ability to deliver business to hotels. Continuous training and upgrade opportunities. Young and very motivated team of mid-level managers. Strong adaptability, proactiveness and ability to predict and adjust to environmental forces. Ability to identify market gaps / niches and expand rapidly to fill the same. Ability to attract, retain, train and develop a level of talent otherwise difficult to achieve for a single unit property. Value for money marketing strategy.

Future

Sarovar Hotels is continuously working towards developing world class systems and a training culture to deliver customer delight by continuously raising the levels of customer satisfaction. It aims to extend the same Sarovar Park Plaza hospitality experience in every city across India. There is a constant endeavor to evolve into a progressive organization, which extends equal opportunities of growth and progress for all its employees and partners by providing them continuous training and counseling at every stage. As the Company takes on the challenges of exploring new opportunities in the hospitality business, you are invited to be a part of this journey in achieving mutual goals and setting quality benchmarks for others to follow.